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A few thoughts on privacy and the public/private distinction

Submitted by Simon on Wed, 07/02/2008 - 10:10pm

In another place, a commenter suggests that by "reserv[ing] the right to search your information (basically, anything on their servers in any shape or form) for nebulous research purposes[,] Google is doing harm...." Asked by me to clarify what the "harm" involved is, she asks if I would raise the same question if one substituted "FISA" for google. Setting aside the problem of terminology (is it FISA that is of concern, or the matters that FISA regulates?), I infer that their concern is privacy.

But government and private sector are apples and oranges, so Google and FISA make poor analogs, albeit in an interesting way (interesting enough to reproduce over here, apparently!). There is a great deal of information that we willingly hand over to the private sector with nary a thought but that we would balk at handing over to government. As I see it, the crux of the controversy over the warrantless data mining program, for instance, wasn't that the telcos had certain kinds of information, it was the government's getting its grubby mitts on that data that worried people.

The analysis applies to all sorts of private activity, but two more examples will suffice to make the point. Credit card companies, almost of necessity, build up a detailed record of what you have bought and where, and if you carry a cell phone, your provider can track your location quite precisely as your phone registers with various towers. Most citizens happily understand and accept giving this information to private companies, but many of the same citizens would hesitate at the idea of providing such a detailed record of movement to government. And it's really government that people have a problem with, I think, not just the aggregation of data that attends government collection as I think Justice Breyer hints at in Active Liberty; if you had a conglomerate that provided both cell phone service and a credit card, the combination of this location and activity data in one set of hands would not trouble most customers. At an instinctive level, most Americans understand that government is not to be trusted. That is a healthy trait, albeit one that has been under assault from the left for nearly a century and that is finally threatening to give way as the nation collectively bawls "mommy! I hurt myself!" over healthcare.

My interlocutor responds to the foregoing by saying that Google and the government can be considered similar insofar as they "could have the same intentions for your data, and you have to 'trust' them to handle it in a legal, respectful and diligent matter." She points out that she can "vote people out of office that support things like FISA, and I can choose to not use Google for that reason as well."

This is unpersuasive, in my view - specious, in fact. Of course one may participate in the democratic process, but while the component parts of such participation - voting, for example - are individual rights, self-government is necessarily a collective right. While an individual participates in that collective right through the exercise of individual rights, and while those individual rights are themselves important, participation in a decision is quite different from deciding. You, as an individual, can choose not to use Google if you have privacy concerns. But you as an individual cannot "vote ... out of office" a President who has done things you don't approve of (still less, a legislator who has supported things you don't approve of). You can vote against a President. You can vote against a legislator, if you happen to live in their district (hence the paranthetical in the last-but-one sentence: there are any number of bills that may pass on the votes of legislators you can't vote for over the objections of the ones that you can). But this is to participate in the decision, not to make the decision. You have no direct personal control over government that turns only on your own choices, in direct contrast to your purely volitional relationship with any given private entity.

In many ways, I think that's the taproot of the government / private sector distinction: you as an individual can do nothing vis-a-vis government without the assent of the community, and cannot stop something that has such assent. That lack of control over matters in which one has significant personal stake is one of the primary reasons why the sphere in which government can legitimately and legally act must be tightly limited to only those functions that are irreducibly and clearly needful of direct governmental administration.

Post facto:
The power of the keys (2/25/10)

This closely coincides to

This closely coincides to the reason I prefer a very limited federal government, a pretty darn limited state government, and opening only as you get closer to the local (with all the appropriate cautions and caveats, even then).

Neat post. More later when

Neat post.

More later when I'm not exhausted.

uncle sam and uncle dotcom

Most citizens happily understand and accept giving this information to private companies, but many of the same citizens would hesitate at the idea of providing such a detailed record of movement to government.

If by most you mean "the vast majority," then I seriously doubt it. If instead you mean "slightly more than half" you might be in a ballpark.

If by "happily" you mean with a sense of carefree joy, I think you are WAY, WAY, WAY off. I think its far more accurate to say that folks respond to this with cautious acceptance....and that while they may enjoy the benefits of it from time to time, they still harbor concern about the vast reams of data collected that chronicling their every step.

IMO, "Most" folks just don't like the idea that someone is always watching, whether it's uncle sam or uncle dotcom. And yup, I'll go ahead and cheerfully notice that, yes, many benefits do accrue from such tracking. That fact really doesn't make folks any less uneasy about the potential for abuse._________
I have often said, and oftener think, that this world is a comedy for those who think, and a tragedy for those who feel. -Horace Walpole

Disagree, Brian...

I think most does indeed mean the vast bulk of the public who are not terribly politically active, and I think "happily" means really don't pay attention to and could care less what's going on, so long as they get the credit they want when they want it and the magic machine goes "approved" when they use their card at the store. As for searching, they want to find their pictures of britney or whoever-du-jour and as long as they're not at actual risk of arrest by the secret police for so doing and their neighbors don't find out what kind of porn they're looking at, they really don't care what kind of records are kept.

we're both guessing

We'll we're both guessing, generalizing from our own experiences. I'm happy to acknowledge this.

I do know for a fact that blue collar distrust of the motives of private companies collecting people's data was quite common in the days when I was immersed in that culture. I worked in a grocery store for many years while I went through college and grad school, working with lots and lots of blue collar folks in a high turnover environment who "weren't political." Very few of these folks happily dismissed the idea in the way you describe.

And it came up fairly often, in the context of computerized registers, using employee pass cards linked to time tracking and so on. And you can say "that's different" because of x or y all you want. Maybe it's an east coast thing.

FWIW, I agree with you that most folks adopt a "could care less" attitude about many such things. Until something happens that makes them angry and irritated. Rational ignorance works until it doesn't, right?__________
I have often said, and oftener think, that this world is a comedy for those who think, and a tragedy for those who feel. -Horace Walpole

Employees vs. consumers...

Right, we're just hashing out different perspectives on this point. Not a lot of hard data, I imagine.

If you were talking about employees concerned that "the man" (i.e., the employer) was tracking them, then yes, I would definitely agree with you. Nobody wants the boss tracking him too much, and employees have always been very aware of such things.

But in their role as consumers, I don't think they care nearly as much. Look at the incredible popularity of discount store "membership" cards. Barnes and Noble, every pharmacy I can think of, most grocery stores, etc. Amazon is exceedingly popular, despite very clearly tracking not just everything you purchased but everything you LOOK at.

popularity

Don't forget, I talked to a LOT of customers too. They were always keen to complain about the latest obstacle Stop and Shop put in their way.

It's always someone talking from an economist's who's going to use the word "popularity" as you have. Do lots and lots of folks use these things? You betcha. Does that mean that they are popular in the sene of being well-liked? Not so much. I mean, look at all the people who filed their taxes this year Pat. Are taxes popular? Of course not.

And you could argue that while taxes are mandatory, these memberships are "voluntary." Sure they are. You can opt out, and pay $3.99/lb for chicken breast while the people with cards get the $1.79 sale price. Some free choice!.

In my experience most folks regard these programs as elaborate nuisances. Especially given the fact that most of them just deliver the same old thing a different way. Used to be, you could get all the items on sale that week just by showing up and buying them. Now you have to have your store customer card and get it scanned. What a delight!!

I dare you to ask 100 retail cashiers whether customers find these cards to be a "popular" thing or a necessary nuisance.
__________
I have often said, and oftener think, that this world is a comedy for those who think, and a tragedy for those who feel. -Horace Walpole

Words versus deeds....

I should be more clear, then, to say "not sufficiently disliked to actually affect the actions of the consumers." It's easy (and popular!) to complain. But the fact that they are used so widely is the best possible evidence that lots of consumers would prefer the discount to not disclosing their personal information in a trackable form. Sure, they'd prefer to not have the hassles at all, but if that's not an option (or, rather, if the choice is between giving their information away or paying an extra 10%, they'll pick saving the cash almost every time).

Personally, while I use the discount cards for books (though I confess I've paid cash on occasion because I didn't want a record that I had purchased a particular publication), I absolutely refuse to use them anyplace else. I've found that at most places, the cashier keeps a general card next to the register and will use it to give customers who say they don't have a card the same discount. The last 2 times I've been to CVS, they gave me new cards, even when I didn't ask for them and filled out no forms for them.

People enjoy having stuff to complain about. If they complain but aren't willing to actually change their behavior, then they really don't care THAT much.

On the larger subject...

By the way, I'm personally more concerned at the moment with private entities having access to my data rather than the government. The government is largely bound by all sorts of privacy laws and strictures which reduce the ability of anybody else to get hold of any kind of "surveillance" data on you. There's lots of provisions of federal law spelling out harsh penalties for any workers who disclose private data about you.

But the commercial entities? A good P.I. can find out ANYTHING about you from private sources. I could care less if the government knows what porn sites I'm looking at (an entirely hypothetical example, I swear!). I wouldn't, however, want my neighbors to find out. Unless I'm looking at some seriously freaky stuff, the government's not going to waste its time hassling with me about my surfing habits. But a bored, nosy neighbor? A spouse? Some random stalker who wants to destroy me for no reason? It's through the private sector data gathering that they can grab your information and actually use it against you.

Yes, in theory we can choose not to use particular services to avoid companies with really bad privacy programs or something, but in practice, we have no choice but to provide private companies with massive amounts of data about ourselves. You cannot function normally in today's society without a credit or debit card. Those are private companies. You can't do much without searching for stuff on the internet these days, and Google can't actually provide many of the services it does without keeping a record of your search. To avoid most of the data tracking by private entities, you'd have to literally go live in a monastery. Not feasible.

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